Who You Will be Working For
At CapitalQ Business Advisers & Chartered Accountants we consider ourselves an ultra progressive, highly ambitious, SME focused, accounting, tax and business advisory.
Presently operating from two locations (Perth and South West WA), we are working smart to ensure we stand apart. And given our success in this regard… we are growing!
Latest Opportunity
Therefore we are on the look out for new Team Members for our Perth Office who can help us ensure CapitalQ is a fun place to work, while assisting us to provide great customer service to our CapitalQ Community Members (our Clients).
We are seeking an experienced administrator who is ambitious and who wants to be part of something, we hope, is going to be BIG!
The Successful Candidate
The successful candidate will be bright, funny and genuinely someone others want to be around.
They will also be capable of, and most importantly eager to, work independently, take personal responsibility and seek out ways to continually improve both themselves as well as our business.
The role is titled “Client Services Assistant” and will be multifaceted, but key responsibilities will include –
i) Assisting with our marketing function including;
– managing the Client life cycle from Target, Lead, Prospect to Client.
– Assisting with social media management.
– Managing our Client referral system.
– Managing the New Client on boarding process.
ii) Practice Management database management.
iii) Managing Annual Company Statements and Corporate Secretarial (Australian Securities & Investments Commission) matters.
iv) Sending completed Client work packages.
v) Phone and Office visitor attendance support.
We are open minded about who you are. We don’t want you to try and present yourself in a manner that hides your true self, attempting to be who you think we want you to be.
The Non-Negotiables
However, to give you some idea of who we are, which ultimately will be a factor when trying to determine whether you will be a good fit within our Team, we –
i) Believe in being a “life long learner”. And while reading is generally our preferred method of learning, regardless of how you learn best, we hope you are dedicated to continual learning and improvement. And we don’t mean in that throw away, clich`ed way. We mean you are dedicating time each day to learn and advance yourself.
ii) Believe Accountants are traditionally terrible at marketing and being able to provide real business improvement advice, so we aim to be the change.
iii) Believe there are non-negotiables when it comes to servicing our Community Members and when it comes to working within our Team including –
- calls and emails are always returned, without exception, and promptly. And tough calls are made first!
- commitments made (to clients, to Team Members, to anyone) are always met (“I forgot” will never be acceptable).
- tax returns, or any other compliance obligation, are never lodged late.
- each individual within our Team is genuinely empowered to do what is required to service our Community Members to the expected high standard. But with that empowerment comes responsibilities.
Are you the One
If you believe you would be a good fit within the CapitalQ Team, and you are prepared to make a commitment to help build the business and financial futures of our Community Members, as well as build the CapitalQ business towards a big, bright future for all who are a part of it, then here are your next steps –
1) Get to know us as best you can (start by watching the video on this ad, then head to capitalq.com.au, though PLEASE do not add yourself to our marketing funnels).
2) Write a brief introductory letter explaining why you feel you may be a good fit for us, and why we a good fit for you, OR, better yet create a short introductory video (Just a heads up, generic letters that look like they have been sent to every employer in town are not recommended.)
3) Send us your introductory letter or video along with your up-to-date CV.
We very much look forward to hearing from you…
P.S. If the idea of the video scares you, check out how Vee, one of our Accountants, tackled the problem here. As you can see, it doesn’t need to be fancy, just genuine. A further tip, she was nervous so she wanted to record it somewhere she felt comfortable, so she did it in her car 🙂
