The Big CapitalQ Difference - CapitalQ

The Big CapitalQ Difference

You can never be too careful when it comes to your money. So it makes sense to partner with Advisers you can trust but who also have an unrivalled track record for looking after their Clients’ interests.

We believe business and property are the best, even only, two methods normal people (those that are not Mark Zuckerburg, Bill Gates or Sir Richard Branson!!) can utilise to build genuine wealth.

In fact, business is the undisputed number one asset class in the world for building genuine wealth. Even property takes a back seat to a successful business.

Every decision we make at CapitalQ is taken with this in mind.

In fact, the big difference clients of CapitalQ notice is...

It starts with these 3 foundations...

  1. You’re guaranteed to only pay the absolute bare minimum tax LEGALLY possible
  2. We’ll set up the RIGHT structures to optimise your business and personal needs
  3. Systems in place so you ALWAYS meet your tax and corporate reporting responsibilities

Underpinned by a proud history of innovation.

One of the very first WA Accountants to move to the cloud including our Practice Management and Document Management systems – we have been paperless for years

  • We were one of the very first Accountants in WA to move to the Xero Online Accounting System
  • We are Xero experts with the vast majority of our clients now enjoying the streamlined benefits which add real value to their business Accounting System
  • Systems in place so you ALWAYS meet your tax and corporate reporting responsibilities

Backed by a ‘Tell it like it is’, no BS approach...

  • You’ll only ever get the facts, even if they are hard to hear
  • Each June we meet with you to uncover last minute opportunities to minimise tax (this also means you know how much tax you will have to pay come tax time, so you can plan ahead)
  • We won’t placate you, if it’s a bad idea we’ll tell you
  • You’ll never chase us to find out when we will get your work done, if anything we chase you to ensure things are done on time, preferably early, and executed without drama
  • We’ll always return calls and emails so you’re never left out in the cold, and you always know where you stand and ALWAYS meet your tax and corporate reporting responsibilities

With a personal touch from...

  • Hands on, real world experience running businesses (you get sensible, commercial, extensive business advice to help you run a better, more efficient and ultimately more profitable business)
  • Firsthand experience in the building of personal wealth outside of business (within and outside the superannuation environment), we help you budget and plan for investing separately from your business
  • Specialised knowledge in long term wealth strategies, analysis and assessment of investment opportunities including most specifically opportunities in property
  • The most appropriate structures for non-business investments to provide tax minimisation and protection from potential financial difficulties

Including best practice reporting systems...

  • That are easy to read and understand and actually useful because they genuinely give you a ‘snapshot of your business’ position and its performance so you make better, informed decisions
  • We help you establish efficient accounting and associated processes so you streamline operations, improve efficiency, boost cash flow and reduce admin time

Supported by a genuine team approach...

You’re never left with just one person who knows your affairs… if your lead Adviser is unavailable, on leave, etc, we ensure other Team Members are up to date with your situation and requirements and are able to easily solve issues and respond fast as needed.

With the peace of mind knowing you’re covered by not one but TWO industry-leading guarantees...

GUARANTEE #1: CapitalQ’s 7-point Customer Service Guarantee.

GUARANTEE #2: CapitalQ’s 6 7-point Taxation and Advice Guarantee.

All of which means you...

  • Sleep better at night confident the ATO won’t come knocking
  • Enjoy paying the ABSOLUTE MINIMUM tax you’re legally required to pay
  • Have systems that work FOR you ensuring minimum effort on your part yet providing maximum results

Another reason business owners and investors love what we do is the security and peace of mind of our 7-point Customer Service Guarantee AND our 6 7-point Taxation and Advice Guarantee...

CapitalQ’s 7-point Customer Service Guarantee

When you become a valued member of the CapitalQ Community you are covered by these 7 service guarantees:

We guarantee you will be treated professionally and courteously at all times, just like we would want a member of our own families treated.

We guarantee we will be on time for all appointments we set with you – if the unexpected happens we promise to call you to explain the situation, advise how late we will be or worst case, reschedule our appointment to a time that suits you best.

We guarantee our services and process will be explained to you in plain English so you understand exactly what’s happening and why.

We guarantee to return all calls within 24 hours.

We guarantee to remain in contact with you and provide you with personalised service.

We guarantee your financial reports will be presented in a simple, logical, useable format which you will understand, enabling you to make decisions that progress your business and financial goals.

We guarantee your bank (or other financiers) will love the format and information provided in your financial reports and they will assist greatly when seeking finance approvals.

CapitalQ’s Outrageous “Industry First” 6 7-point Taxation and Advice Peace of Mind 100% Satisfaction Guarantee

When you become a valued member of the CapitalQ Community you are covered by these further 6 7-point guarantees:

#1 WE GUARANTEE by using our professional services, you will pay the absolute minimum legal tax possible, no other Accountant could have you pay less legally.*

#2 WE GUARANTEE you will never lodge another tax obligation late.*

#3 WE GUARANTEE you will always know in advance when your tax lodgement obligations are due.

#4 WE GUARANTEE you will always know in advance when your tax payments are due.

#5 WE GUARANTEE you will comply with all applicable tax laws and will have no issues with the tax man. *

#6 WE GUARANTEE to provide you with the most up to date tax and business information so you can make educated and informed decisions about all your wealth building and business affairs.

#7 WE GUARANTEE we will never outsource overseas any of the work you entrust to us, all of our services and advice will always be performed and delivered right here in WA providing you with peace of mind regarding your data, creating local jobs and assisting the local economy for the benefit of all Australian business owners.

We can’t be any fairer than that can we? No other Accountant in the industry offers you a guarantee like this!

Find out who CapitalQ is right for

*Guarantee Terms & conditions apply.

What our customers say

Logo for Mike and Jane Gray

The Team at CapitalQ are lifestyle creators!

Sure over the past 20 years (Duncan was my advisor even before he started CapitalQ) they have saved me huge amounts of tax and helped me build wealth through property and self-managed superannuation, but the most significant thing they have done for me most recently is take all of my accounting and related record keeping and administration headaches and obligations off my hands. It has allowed my business to become incredibly easy to operate and manage, and has freed up my time to do the things I want to do, most specifically travel as much as I want!
Mike and Jane Gray Mike and Jane Gray

Mike and Jane Gray

Exploration Data Services

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